I'm trying to open a return that I'm nearly done with, and now I'm getting an error that prevents me from doing so and has me stuck in an endless loop.
From Continue Your 2019 Tax Return screen, I go through these steps:
1) Try to open return
2) Get Error 109 and choose to Download my state forms (even though I've already downloaded my state forms)
3) Check box and download state AGAIN
4) Get the success message and return to Continue Your 2019 Return screen
5) Repeat endlessly
Things I've tried:
Right now it seems like my only option is to start from scratch, but it shouldn't be.
Seems like you tried the right things. There are these errors too but they might not be your problem.
See these support articles for transmitting & updating errors
https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-turbotax-loop-when-e-filing-windows/01/1116299#U1116299
Manually update the Windows Desktop program
https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business/00/26041
And for State Looping
https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-updating-but-won-t-allow-you-to-install-your-state/00/1127787
Otherwise, Contact Customer Service
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Seems like you tried the right things. There are these errors too but they might not be your problem.
See these support articles for transmitting & updating errors
https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-turbotax-loop-when-e-filing-windows/01/1116299#U1116299
Manually update the Windows Desktop program
https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business/00/26041
And for State Looping
https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-updating-but-won-t-allow-you-to-install-your-state/00/1127787
Otherwise, Contact Customer Service
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632