TurboTax file will not open to update in Windows 10. Help?

Fully installed online version of Deluxe. Went to update and App will not open in Windows 10. Any ideas? Or, did I waste my money on this?

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Intuit Alumni

Jan 31, 2021 8:31:28 AM

Please see the FAQ provided below for assistance with installing and running TurboTax for Windows. If you still have issues after reviewing the article below, you may want to reach out to TurboTax customer service:

Troubleshoot installation and running TurboTax for Windows

New Member

Feb 2, 2021 9:03:49 AM

Useless ‘help.’

How do I request a refund?

i am buying the disc with which I have never had a problem!

Intuit Alumni

Feb 2, 2021 1:31:37 PM

This FAQ will provide you with the steps to contact an agent.

Contact an agent

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TurboTax file will not open to update in Windows 10. Help?