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New Member
posted Jan 24, 2024 9:36:31 AM

Turbotax does not Install on my 32 bit laptop

I purchased Turbotax Premier 2023 and when i try to install it tells me i need a 64 bit system. There is nothing on the package to indicate that. I now have to try to return it after i have taken the cd out of the package. I will never use Turbotax again!

 

 

0 4 690
4 Replies
Expert Alumni
Jan 24, 2024 9:58:19 AM

Contact TurboTax Support.  They will provide you with a download of TurboTax that will work on your computer.

 

 

 

 

New Member
Jan 27, 2024 3:06:06 PM

I spoke with a Turbotax CSR.  They said they can not send another version.  I am stuck with upgrading my PC or trying to return an opened CD to Samsclub where I purchased it.  If anyone has any success with this please post.  Oh, and she was not very polite about it either.  "The CD package clearly shows the requirements".  

New Member
Feb 16, 2024 10:22:53 AM

I am facing the same issue. Never thought intuit is this dumb.

Expert Alumni
Feb 17, 2024 12:24:53 PM