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Level 2
posted Mar 29, 2022 4:24:32 PM

TurboTax Deluxe Desktop

Why do I keep getting a popup telling me that my tax document could not be save. The file has been changed by another application.

 

This is the Mac version of TurboTax running MacOS BigSur. There should not be any other applications open that would change my tax document.

 

Thanks!2022-03-29_19-06-24.jpg

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4 Replies
Expert Alumni
Mar 29, 2022 6:31:23 PM

Do you have the return logged in on a different computer?

Level 2
Apr 1, 2022 8:03:55 AM

That would make sense, but no I don’t. 

Expert Alumni
Apr 1, 2022 9:09:50 AM

Please reach out to TurboTax Customer Support and request to speak to a tech support agent who can assist with this issue. 

What is the TurboTax phone number?

 

Level 7
Apr 1, 2022 9:17:38 AM

TurboTax will have many errors running under BigSur.  Solved: Mac OS Big Sur - When will Turbotax run under this... - Page 6 (intuit.com)