i have premier version with windows and cannot import tax forms from schwab. I can go through link account, then i select forms to import but nothing happens after clicking "import" button. Next thing is "sorry we have to close turbotax"
any idea?
Are you using the online or desktop product? in the interim, please review the FAQ's below:
I am using desktop version
After last import I clicked save just before it crashed. Now it is crashing every time I am trying to view imported documents
Please follow the instructions here to manually update the software.
Please let us know if you need further assistance.
I am having the exact same problem. I did the manual update as suggested and it still does not work. Turbotax crashes. The link is successful, the summary information appears, but then after pressing import, it crashes.
I am on Windows 10, turbotax2023 home & business.
Please help.