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Returning Member
posted Aug 31, 2023 12:29:30 PM

TurboTax Advantage Deluxe 2022 W/Fed E-File & Free State (OHIO) Download

Ordered & received for Mac last fall but didn't install.  Mac died in Apr. & got Dell Inspiron w/Windows.    

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3 Replies
Level 15
Aug 31, 2023 12:33:20 PM

If you purchased the Mac download from TurboTax you will need to contact TurboTax support so they can provide a Windows download.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Returning Member
Aug 31, 2023 2:58:53 PM

Thanks for the reply.  Is there any way at all to email them?

Level 15
Aug 31, 2023 3:04:54 PM

@tpicard wrote:

Thanks for the reply.  Is there any way at all to email them?

No, TurboTax support does not have an email address.  You either have to call using the toll free phone number or one of the websites I posted.

 

If you are an Advantage subscriber you may be able to access support through the Advantage toll free number posted when you access your Advantage account - https://accounts-tax.intuit.com/turbotaxadvantage