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Level 2
posted Mar 12, 2025 5:54:49 AM

Turbotax 2024 online doesn't accept Turbotax 2023 PC .tax2023 upload!

I decided to try TurboTax 2024 online this year. I thought I had used online last year, but now assume it was the PC version. In either case I have the Turbotax 2023 .tax2023 file and PDF as well stored in my Documents folder as I have for a number years before.
When I go to Turbotax 2024 online, it does not accept or recognize the PC file! I have had to manually put in all the personal information; worse, I cannot utilize any carry-over credits.
What can I do here so I can do my 2024 taxes?

0 2 1785
2 Replies
Level 15
Mar 12, 2025 6:00:31 AM

See this TurboTax support FAQ for transferring prior year tax data to the current year online return - https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/transfer-last-year-return-turbotax-online/L279eUvY2_US_en_US

Level 2
Mar 15, 2025 7:51:11 AM

Thanks for the reply to my post. What I decided to do was to copy my file from the 2023 into the new 2024 folder and everything came together. I did have to start all over again to the point where I ended in the 2024 version.