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New Member
posted Jan 6, 2025 9:16:56 AM

Turbotax 2024 - multiple requests for activation on same computer

OK, I think I am at 3 activations on the same computer (2 for sure).  I read somewhere that configuration changes (USB drive, etc) could make this happen.  I cannot see what could be triggering this.  How do I deactivate a device, or all of them - and then I can activate the desktop again, to get this thing back on track.  I have a long time before I will be done with taxes this year, and I'm betting that I will run out of activations...  

 

Thank you for your help.

 

---Monte---

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1 Replies
Expert Alumni
Jan 13, 2025 1:48:33 PM

Follow these steps  if you are getting multiple activation requests:

 

  • Make sure your computer meets the minimum system requirements.
  • Verify that you have administrator rights on your computer and TurboTax is running as administrator:
    • Right-click the TurboTax icon or setup icon and select Properties. In the Compatibility tab, select the Run this program as administrator box and select OK.

Click this link for more detailed info on Troubleshooting TurboTax Desktop.