TurboTax 2024 failed on update today with "no solution". I have already e-filed federal and state forms. I wanted tor review entries and print a new copy.
I uninstalled, downloaded latest file and reinstalled. My state form is missing (Error: 190).
When I try to Download state forms TurboTax wants $45 to download forms.
How do I recover original completed files that were e-filed (Fed and State)?
Thanks
Please see this FAQ for steps to help you get back into the program. Then, refer to how do I find my tax data file (.tax file) on my Windows computer for guidance on finding your tax return files on your computer. If you have a Mac, see this FAQ for guidance on finding your tax file.
Didn't find State Form which was previously filed - wanted to modify. TurboTax is requesting payment to download state forms which I already paid previously. A bit of scam for those wanting to modify a previous tax form.
@Coloredo wrote:
Didn't find State Form which was previously filed - wanted to modify. TurboTax is requesting payment to download state forms which I already paid previously. A bit of scam for those wanting to modify a previous tax form.
You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm