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New Member
posted Mar 19, 2024 12:27:07 AM

TurboTax 2023 installation on non administrative windows account (how can I change one activation)

Hello,
I have my main windows account setup as a regular user (not administrative user). Whenever I install software Windows will ask the administrative password. Done that for years with previous versions of Turbo Tax (before 2023).

 

When installing TurboTax 2023, the installation asked for my Windows Administrative password, and the installation and activation happened with no problems.

 

When I close and re-open TurboTax again the software is asking to activate again. I now realize that the previous activation was associated with Windows Administrative account and not the regular user account.

 

How can I activate TurboTax 2023 for all the users of the system? or

How can I transfer the TurboTax 2023 activation to a different account on the same windows system?

 

Thanks.

0 1 2031
1 Replies
Expert Alumni
Mar 19, 2024 7:11:10 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service