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Level 1
posted Nov 28, 2023 5:38:16 AM

Turbotax 2022 -can't open prior return after upgrading laptop

I did our 2022 taxes which included multiple states (which required additional purchases).  I upgraded my laptop and reinstalled the Desktop 2022 Turbotax and brought over all my past turbotax files on the new machine.  However when I try to open the tax return in TT, I get a 190 error saying one of the states previously purchased is not installed on the new laptop and asks that I pay for it again.  How do I get a state I previously paid for to install on the new laptop without paying again?

 

Thanks

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1 Best answer
Level 15
Nov 28, 2023 6:56:32 AM
1 Replies
Level 15
Nov 28, 2023 6:56:32 AM