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Level 2
posted Jan 15, 2022 5:00:33 PM

Turbotax 2021 won't install on windows after files extracted

windows 10

0 3 374
3 Replies
Level 15
Jan 15, 2022 5:07:30 PM

The WIN OS had an update this week ... make sure it is installed and reboot the computer at least twice to make sure they are fully installed ... then try the EXE file again. 

Level 2
Jan 18, 2022 8:38:30 AM

The windows update didn't change the non install problem.  BUT, the response from Rip in Franklin about the edit of environment variables TEMP and TMP did allow for the proper behavior.

Intuit Alumni
Jan 18, 2022 8:57:09 AM

Thank you for providing us with the update that your issue has been resolved. Do you have any additional details that you would like to add so that we can report this to our IT department?

 

@the_darts