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New Member
posted Mar 13, 2020 12:06:26 PM

Turbo Tax won't let me fill a free edition they say I paid excess Social Security tax.

0 16 4109
16 Replies
Level 15
Mar 13, 2020 12:29:02 PM

Correct, that requires a form not included in the free version.

 

However, did you really pay excess social security or did you enter some information incorrectly?  Check your W-2s again.

 

You only paid too much social security if you (or your spouse) earned more than $132,900 from 2 or more jobs.  If you made more than this combined, it will look like one person paid too much if both W-2s are accidentally entered under the name of the same spouse.  Or, it will look like an error if you copied box 4 of your W-2s wrong.  If you paid less than $8,239.80 in box 4 taxes from all your W-2s, then the message about too much SS tax means you have a typo in your W-2 entry.

 

Make sure your W-2s are entered correctly and assigned to the correct spouse, if you are married and have more than 1 W-2.

 

If you really did pay more than 8,239.80 in social security tax from 2 or more jobs, you will need an upgrade to complete your return.

 

Level 15
Mar 13, 2020 12:34:58 PM

OR 

There is also The Turbo Tax Free File program which is free for federal and state.  And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE,  etc.

 

To qualify for the Free File website  you just need to meet one of these 3 things.

AGI $36,000 or less.

Active duty military with AGI of $69,000 or less

OR qualify for EIC (earned income credit.)

 

In order to use the Free File program, you have to start it at a special website.  Click on Sign in at the top right.  It may let you continue your return so you don't have to start over.

https://freefile.intuit.com/

 

How to switch to the Free File website

https://ttlc.intuit.com/community/downgrading/help/how-do-i-switch-to-turbotax-free-file-program/01/26264

Expert Alumni
Mar 13, 2020 12:35:32 PM

As suggested, you need to check your W-2;s to see you entered the information on Boxes 3 & 4 correctly.

 

If you have two or more W-2''s, and your total Social Security Income on all W-2's  (Box 3) is greater than $132,900 then you have paid in Excess Social Security tax  and are due a refund of the excess.

 

Because Excess Social Security required a Schedule 3 you cannot use the Free File version of TurboTax.

 

@Opus17

Level 15
Mar 13, 2020 12:40:11 PM


@VolvoGirl wrote:

OR 

There is also The Turbo Tax Free File program which is free for federal and state.  And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE,  etc.

 

To qualify for the Free File website  you just need to meet one of these 3 things.

AGI $36,000 or less.

Active duty military with AGI of $69,000 or less

OR qualify for EIC (earned income credit.)

 


If the customer really has more than $136,000 of taxable income, they don't qualify for the FreeFile version. 🙂

Level 15
Mar 13, 2020 12:41:10 PM

Oh, good point!

New Member
Apr 30, 2020 8:52:30 AM

I'm having this same problem. I have 1 W2 with the correct amount of Social Securtity withheld ($8,240.00) but it won't let me file without upgrading. It says there is too much withheld but that isn't true. 

Level 15
Apr 30, 2020 8:57:49 AM

The max SS amount is $8,239.80.  Looks like you are over by a little bit.  Change the amount in box 4 to only 8,239 and leave off the cents.  

 

EDITED:  I had reverse the 2 & 3.

Level 1
May 2, 2020 4:55:23 PM

I have the same issue.  looking at my social sec taxes they add up to nothing near the limit (almost 2k in one and near 1k with the other employer) yet I still get the same message.  Also my total income less than 50k so I'm not sure why it's saying I'm paying excess. I just want to finish so I can start paying the taxes i owe this year.

Level 15
May 2, 2020 7:29:02 PM

Try leaving off the cents in box 4.  That worked for another user.

 

Get a calculator and check each box 3&4.  Multiply box 3 x .062 and it should be box 4.

 

Or check W2 box 12.  You may have entered Code A by mistake.

 

A sure way to fix this is to delete the W2 and re-enter it.  That may clear something out.

Level 1
May 3, 2020 1:21:13 PM

apparently even though on my end it didn't show it went to the third decimal place i had to round down a dollar in order for it to not say i had excess so social security tax. After doing that it finally went through (trying the other methods didn't work until I did that.

 

so instead of 948.848 (actual .062 times what box 3 said) I originally put 948.84 which was fine, but the other job had 1910.28 when the actual number was 1910.236.  So that few cents difference is what caused this headache lol.  I appreciate your help all!. 

Level 15
May 3, 2020 2:37:47 PM

Thanks for posting back and letting us know what worked.

New Member
Jul 30, 2021 8:42:08 AM

12335

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Returning Member
Apr 11, 2023 11:24:45 AM

having this same problem now and i dont have excess social security

Level 15
Apr 11, 2023 11:30:29 AM

You get excess SS back if you had more than 1 employer and those employers took out more than the max for Social Security tax in W2 box 4.  For 2022 the max for Social Security is $9,114.00 on $147,000 of wages (147,000 x 6.2%).  And it is for each spouse separately if married.  Check 1040 Schedule 3 line 11 which goes to 1040 line 31.

 

Check W2 boxes 3 & 4.  How much is in each box?  Box 4 should be Box 3 x .062 up to a max of 9,114.00.   If box 4 is more than that you need to get a corrected W2 from your employer.  Try leaving the cents off box 4.  But also go back and double check your W2 entries, you may have entered box 3 & 4 wrong.  A lot of people who have asked this found they did enter an amount wrong.

Returning Member
Apr 11, 2023 11:51:12 AM

my figures are way less than 9 thousands and i leave the cents off but it still pops up that message at the end that i paid excess social security tax

 

Expert Alumni
Apr 13, 2023 7:23:55 AM

Without being able to see your entries for your W-2's, to assist you further we would need to see a diagnostic of the entries you made.  

 

Be assured that no personal information is included in the diagnostic copy. Just the data entries.  For us to receive the diagnostic copy we need you to follow the following steps if you are using TurboTax online (I will list the steps for TurboTax desktop below):

 

  1. Sign in to your TurboTax account in a browser
    • If you are using the TurboTax Mobile app, you must sign in to TurboTax.com from a browser (on your phone or other device) instead
  2. Open or continue your return
  3. Select Tax Tools, and then Tools
  4. In the Tools Center pop-up, select Share my file with Agent
    • You will be notified that all personally identifiable information (PII) is being removed
  5. Note, it is best to write down the seven-digit token number that appears
    • Relay this token number to us
  6. Select to close the Tools Center pop-up

 

If you are using TurboTax desktop, please use the following steps:

 

  1. Switch to interview mode in TurboTax
  2. Go to any screen except the Welcome screen
  3. From the menu, select:
    • Online if you are on a PC
    • Help if you are on a Mac
  4. Select Send Tax File to Agent
    • You will be notified that all personally identifiable information (PII) is being removed
  5. Note and best to write down the seven-digit token number that appears
    • Relay this token number to us
  6. In the pop-up, select Send to save a copy to your computer.

 

Once we receive this, we should be able to look closer at the issue you are having and hopefully come to a resolution.

 

@xcxcvxcxcxc