I am attempting to e-file my returns but when I get to the screen "Review your federal filing choices" and click on continue NOTHING happens? Any idea what the issue could be? I have direct deposit into B of A and have confirmed that routing number is correct. The program will not move on pass this screen.
Can you try the steps provided below to see if that resolves your issue:
You can also try using a different web browser. Please respond back here if this does not resolve your issue.
I cleared the cache and deleted cookies from all time on my Microsoft Edge browser, it didn't help I still have the same problem. The "Continue" button on the "Review e-file" screen doesn't do anything when clicked.
I am not using online but downloaded the software onto my PC using a disk that I purchased. I already filed one return electronically and had no problems.
Since you continue to experience the same problem, even after following the troubleshooting steps, please click the link to contact TurboTax customer support for further assistance.