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Returning Member
posted Apr 16, 2023 10:23:52 PM

Turbo Tax Quit Unexpectedly and all data is gone

I spent the entire weekend inputting all the information to Turbo tax and was almost completed with my returns. And suddenly, I got a popup saying Turbo Tax quit unexpectedly asking me to re-open. When I re-opened, it took me to the start up page and asked me to start over. 

This is really frustrating. Did anyone experience this issue? And is there a way to get the data back?

0 2 650
2 Replies
Level 3
Apr 16, 2023 11:47:44 PM

Uggh. Frustrating to say the least.

There may be an interim working file somewhere still on your system. Search the system for any files with the extension ".tax2022"

Then point to it when you re-open TT

Hope you find it!

Intuit Alumni
Apr 17, 2023 9:35:18 AM

Please feel free to contact Customer Support so you can speak with a TurboTax representative who can assist you.

@dharmikm91