☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 9, 2021 11:47:02 AM

Turbo Tax is sending the 6 digit access code to file to the wrong email address. Its correct on my profile?

0 3 775
3 Replies
Intuit Alumni
Mar 12, 2021 2:08:15 PM

You may confirm and or update your Turbo tax email address by following these steps.

New Member
Jun 24, 2021 1:59:20 PM

Turbo Tax added an email account that I don't have. [email address removed] That is not mine at all. But it wants to send the verification code there, where I obviously won't receive it. So very frustrating!

 

Level 15
Jun 24, 2021 2:09:42 PM

@JS1252 wrote:

Turbo Tax added an email account that I don't have. [email address removed] That is not mine at all. But it wants to send the verification code there, where I obviously won't receive it. So very frustrating!

 

Verify your email address for your TurboTax account - https://ttlc.intuit.com/community/account-updates/help/how-do-i-change-my-turbotax-account-email/01/26385

 

Verification code - https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verification-code/01/26499