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New Member
posted Jan 29, 2024 10:33:24 AM

turbo tax is saying I cannot efile because of a form the IRS must be done in the mail. Nothing is different

There is nothing different on this years taxes than the past 12 years. When I tried to efile, it says I must mail because of some form that can't be e filed. What form? Nothing is different.

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6 Replies
Level 15
Jan 29, 2024 12:46:27 PM

You don’t really say which form is causing the issue, but there are certain forms that the IRS can't accept via e-file submission. 

 

Only the forms shown in the Tax year 2023 accepted forms and schedules for individual tax returns and extensions spreadsheet on the IRS' Tax year 2023 Modernized e-File schema and business rules for individual tax returns and extensions page can be filed electronically.

 

There are a number of other reasons a return can’t be filed electronically.  See the TurboTax Help article Why can't I e-file my return? for more information.

 

If this information isn’t helpful, please post back with more detail.

New Member
Feb 11, 2024 5:13:01 AM

I simply waited until 2/6/2024...did the updates and it went through just fine. I did write in the review that the wording should be changed or added. If I didn't read the comments from others in the community to wait...I might have mailed it.

New Member
Feb 8, 2025 1:04:54 PM

Turbo tax is not letting me efile. says to update which I have done 3 times. It says I am updated but still won't transmitt. I have gone through all the other POSSIBLE reasons for it not going through and nothing applies to me. It is the same as last year which went through in mid-february. Any help out there?

 

Expert Alumni
Feb 11, 2025 8:38:59 AM

What message are you getting? Why is it telling you you can't efile?

New Member
Feb 11, 2025 10:39:51 AM

Failed validation:there is an update available for your version of turbo tax. Before you can file electronically, you’ll need to get this update. 
I checked updates three times, I get checking for updates and then your software is up to date. I tried it again this morning and it is doing the same thing. When I tried to print, it says “ your New Jersey return is currently unavailable to view, print or download because some of the forms haven’t been finalized yet”

it has a notify me when the forms are ready which I tried to do but that didn’t work either.

do you know if I can just send federal and hold state until I guess they get their stuff together?

Expert Alumni
Feb 11, 2025 10:41:58 AM

You may need to do a manual update. Let me know if this works.

 

What is a manual update?