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Level 2
posted Apr 3, 2023 6:31:13 AM

Turbo Tax Incorrectly Indicating Foreign Address

I am starting my taxes in Turbo Tax Desktop.  After inputting just my personal info, Turbo Tax indicates that my mailing address is:  "Los Alamos, Other Country" (I live in New Mexico and have never lived in any foreign country; it indicates "Other Country" immediately after inputting my address, with no financial info input yet; and I have tried creating a new tax return and it consistently produces this error).  There does not appear to be a way to change that.  I continue to get errors if I proceed further.  

 

How do I get rid of this error?

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1 Best answer
Level 2
Apr 3, 2023 12:06:54 PM

Thanks for the reply.  Complete reinstall of Turbo Tax did not appear to fix the issue.  What eventually worked was to go to the "Info Wks" (Federal Information Worksheet) and input a "Foreign Code" (I used American Samoa).  The "Foreign Country" changed to American Samoa, the I changed "Foreign Code" back to the not applicable choice (first choice in the list, can't remember if it actually says "not applicable" or something similar, but didn't want to chance to go back and look at the actual wording).  When I entered that code (which comes up a blank), the "Foreign Country" changed back to a blank.

2 Replies
Intuit Alumni
Apr 3, 2023 11:20:02 AM

Please try a manual update to see if it will resolve this error.   To manually update for Windows, please see the Help Article here.  For Mac, please see this Help Article.  

Level 2
Apr 3, 2023 12:06:54 PM

Thanks for the reply.  Complete reinstall of Turbo Tax did not appear to fix the issue.  What eventually worked was to go to the "Info Wks" (Federal Information Worksheet) and input a "Foreign Code" (I used American Samoa).  The "Foreign Country" changed to American Samoa, the I changed "Foreign Code" back to the not applicable choice (first choice in the list, can't remember if it actually says "not applicable" or something similar, but didn't want to chance to go back and look at the actual wording).  When I entered that code (which comes up a blank), the "Foreign Country" changed back to a blank.