Turbo Tax Import ID not recognized for PNC Investments. I have the correct ID from the instructions it states below in the error message.

Please ensure you are following the correct instructions to import the 1099 into Turbo Tax. 

 

You can view the instructions here. 

 

For issues uploading the 1099, please follow the help article here. 

 

If you need additional assistance, please click here to contact customer support. 

I am getting the same error.  PNC Investments has published an availability date for 1099s of 2/15 ... I'm hoping that for some reason TT isn't "turning on" PNC IDs until then.  I'll try later this week.  If not then this is, once again, a TT / PNC issue ... which seems to happen almost every year.

 

Update ... using National Financial as the institution and logging in with PNC credentials worked.  Kudos to @heintz14 for the workaround.

I would suggest waiting until that availability date that has been published by PNC Investments and check again. If you are still having the same issue after that date, I would follow the steps provided by the above agent @CarissaM

 

@Lynchs826

 

Thank you. The PNC investments link doesn't work. I tried the National Financial Services link and that worked to be able to import information. 

@heintz14  Glad that worked for you.  Thank you for updating us.