Please verify TurboTax 2019 for Windows Basic, Deluxe, Premier, or Home & Business is on the latest release
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Turbotax Premier 2019 for Windows crashes when any deduction buttons are pressed. Found a similar problem on the internet. Windows machine running Spybot Search and Destroy stops deduction window from opening and crashes Turbotax. Removed Spybot and problem solved
I was able to go into SpyBot, as an administrator, and turn off "Live Protection" . . . crashing stopped . . . Turbo Tax user happier.
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I finally found why my Turbo Tax 2019 and 2019 kept crashing every time I attempted to e-fil a return and most of the time I tried to update the S/w or download a new form! This was happening on a dell XPS running the latest update of Windows 10. I finally tracked it down to an issue with SpyBot protection S/W. It appears that SpyBot was blocking access to the TurboTax server which had to occur for verification purposes for the credit card payment to be approved. Once I uninstalled Spybot, just trying to turn it off did not work, everything worked perfectly. Now that I am done with taxes I have reloaded Spybot and left it running again.