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New Member
posted Feb 19, 2022 11:22:36 AM

Turbo Tax 2021 yields the following error when attempting to open: The application was unable to start correctly (0xc0000142). Click OK to close the application. Help?

i did a virus search.  did a malware search (quarantined two files).  disabled startup items, restarted.  did a clean boot.  uninstalled and then reinstalled the program.

All of that, and the error message persists.  I'm at the end of my guesswork.  Any other guesses?  Thanks in advance.

0 4 871
4 Replies
New Member
Feb 19, 2022 11:23:59 AM

Currently running Win-10 v21H1 OS Build [removed]

Intuit Alumni
Feb 23, 2022 7:49:14 AM

Provided for your convenience please click here for assistance with troubleshooting installation issues for your Windows TurboTax product. It will guide you step-by-step. 

New Member
Feb 23, 2022 9:24:03 AM

Hi LindseyLO,

Replying from a different account because I cannot find that password - sorry.  

 

Anyway - I tried all that, and then some, and it still yields that error.  Could it be anything else?

 

Thanks!

 

Intuit Alumni
Feb 26, 2022 7:22:18 AM

Please reach out to TurboTax Customer Support and request to speak to a tech support agent who can assist with this error. 

What is the TurboTax phone number?