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New Member
posted Apr 14, 2025 11:48:28 AM

Turbo automatically selecting "Received interest from seller-financed mortgage" and won't let me unselect it.

I got the updates for Turbo, and this time, when I was going through the prompts, it automatically selected "Received interest from seller-financed mortgage".  I didn't put in anything that would have warranted.  Prior to it coming to this page, I input bank interests info.

 

Has anyone else encountered this?  I don't want to pay for help from what seems to be a program error.

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Expert Alumni
Apr 17, 2025 8:58:04 AM

Please call TurboTax Customer service if you are still experiencing this problem.  Here is a link:  Turbo Tax Customer Service