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Level 1
posted Mar 11, 2024 9:59:32 AM

Tubrotax charge me for a free state efile return. I printed and mail my daughter return via mail. When iselct my own state, they charge me?? How to get my refund

what is customer serice number

0 3 1749
3 Replies
Expert Alumni
Mar 11, 2024 10:02:23 AM

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Level 15
Mar 11, 2024 10:03:40 AM

There is no e-filing fees when using the online program. The fees are for the use of the program to complete a fed & state tax return that you can mail or e-file. 

New Member
Mar 11, 2024 10:06:15 AM

It is normal for TurboTax to charge some amount in some states to efile a state return. This is because all states charge a different amount for efiling and for that reason TurboTax does not include it in the initial purchase price of the software/subscription.