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Level 2
posted Apr 3, 2021 3:30:08 PM

TT updated and my refund dropped >$3,000 federal and >$600 for GA. Why did this happen?

No inputs were changed.  The TT software just updated and my returns were significantly different.  What do I do to return them to their original inputs?

0 5 417
5 Replies
Level 15
Apr 3, 2021 3:52:05 PM

Are you sure it wasn't your Taxes Due that dropped?  Did you enter a 1099-G for unemployment?  The update  takes into account that the first $10,200 of that isn't taxed.  Are you using TT online, or TT desktop?

Level 2
Apr 3, 2021 4:36:41 PM

TT Desktop for Windows

 

No unemployment which I know is the newest change.  Fully employed for all of 2020.  My federal refund dropped more than $3,000.

 

Taxes due to 3 different states all increased.

Level 15
Apr 3, 2021 4:47:27 PM

Have you been running regular program updates?  

Level 2
Apr 3, 2021 4:57:25 PM

Yes. Every single update that is available has been installed. The most recent is the one that made the erroneous calculations. 

Level 15
Apr 3, 2021 5:01:37 PM

I think you need to call TT Support:

What is the TurboTax phone number? (intuit.com)