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New Member
posted Jun 4, 2019 7:55:17 PM

Trying to download TT 16 from CD on Mac, get Error code -36 "Finder can't complete operation because some data on TT Deluxe 16 can't be read or written"

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1 Best answer
New Member
Jun 4, 2019 7:55:19 PM

This link provides details on how to fix Error 36 on a Mac: https://ttlc.intuit.com/replies/3300376

If you are still unable to install from the CD after trying these steps, you may want to contact our TurboTax Experts to request a download since you have already purchased the CD. Just use this link to contact us: https://support.turbotax.intuit.com/contact/

3 Replies
New Member
Jun 4, 2019 7:55:19 PM

This link provides details on how to fix Error 36 on a Mac: https://ttlc.intuit.com/replies/3300376

If you are still unable to install from the CD after trying these steps, you may want to contact our TurboTax Experts to request a download since you have already purchased the CD. Just use this link to contact us: https://support.turbotax.intuit.com/contact/

Returning Member
Apr 5, 2023 9:47:19 AM

can the link to solve this error be updated?  It doesn't work

Intuit Alumni
Apr 9, 2023 8:18:46 AM

You are commenting on an older thread that may contain outdated information. Can you please provide specific details about the issue you are experiencing so that we can better assist you?

@Merlin5150