@CarissaMI received the 2803 error as well but after I closed the error window the installer appeared to refresh/restart and then complete without any further errors. After restarting windows 10 as prompted by the installer, I started TurboTax 2021 and installed the prompted application updates. TurboTax 2021 seems to be running fine. Can I assume the installation is "good."
@ksunberg, it appears that the installation is good to go now. Please do not hesitate to reach out if you encounter any more errors.
My experience was similar to @ksunberg.
All seems to be working.
I got a 2803 error but it seemed to install fine. Do I need to do something?
I called tech support on this and they said not to worry if the error went away. So currently:
1) I'm not concerned but I still fear that a problem might pop up later,
and
2) that I knew what the error was.
That is good to hear. Thank you for letting us know the outcome.
FYI: I get the same error message. The program eventually installs but I all future upgrades fail to install. I have to de-install then re-install the latest update. Hoping intuit can provide a fix.
Ref: Below is full error message.
TurboTax 2021
The installer has encountered an unexpected error
installing this package. This may indicate a problem with
this package. The error code is 2803.
Mine is updating fine even though I got the same install error.
Happy to hear @rocknrobn26; @pvon284 are you still experiencing issues?
I can reproduce this issue. I've already tried de-installing and re-installing several times. this is how it looks in eventvwr
If you tried the suggestions in this thread and you are still having issues, please reach out to TurboTax Customer Support for assistance.
What is the TurboTax phone number?