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New Member
posted May 13, 2020 6:16:03 PM

This is getting ridiculous. Im trying to be patient as I know the virus has affected everyone but I cant get any info from a person. I need my things.

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3 Replies
Level 15
May 13, 2020 6:20:57 PM

It's been 8 minutes since you posted y our fist question. Be patient. This is not live chat. It's a message board. Folks don't sit in front of their computers 24/7 waiting for someone to post a question.

To check the status of your refund, you can do so at https://www.irs.gov/refunds

If you e-filed your return it can take up to 72 hours before you can check the status. If you mailed your return it will be 3-6 weeks before you'll be able to check the status.

 

New Member
May 13, 2020 6:25:59 PM

Who the **bleep** are you? The site said I can post questions so I did. Clearly you are the only one other than me waiting infront of the screen. If you read my other messages youd see I said I've been patient but grow tired of having no answers from the company im doing business with. I didnt get on here to talk to you buddy im frustrated as we all are. So either answer me and tell me when it'll be here or save your words.

Level 15
May 13, 2020 6:32:52 PM

Like Carl said this is a user to user public forum not a live chat line.  You only posted 18 minutes ago.  If you want to talk to Turbo Tax contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Are you waiting for your refund?  Only the IRS can tell you.  Did you efile or mail your return? They are not processing mailed returns right now.

Was your return Accepted? First double check your efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

When will you get your refund,
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589