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New Member
posted Jun 4, 2019 7:24:25 PM

The SSN will not save after filling out the info for my dependents. When I try to move forward into health insurance it says I am missing SSN or birthday information.

I have tried removing the dependents section and redoing it but it will not save the SSN.

0 3 565
3 Replies
New Member
Jun 4, 2019 7:24:26 PM

  1. Sign in - Continue your/take me to my return
  2. Go to My Account (top right), then Tools (opens Tools Center)
  3. Delete a form (under Other helpful links)
  4. From the Review Form List, delete Personal Info (your name)
  5. Revisit Personal Info, enter the information

New Member
Jun 4, 2019 7:24:28 PM

This did not work for me. Any other options?

New Member
Jun 4, 2019 7:24:29 PM

1. Sign in - Continue your/take me to my return
2. Go to Personal Info
3. Edit your name, enter SSN