Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 4, 2019 2:47:46 PM

The price is becoming higher and I don't understand why. Why is the system automatically picking what service I use?

0 1 438
1 Best answer
Level 1
Jun 4, 2019 2:47:48 PM

If your return requires certain forms, it will prompt you to upgrade to the version capable of processing that form.
In order to start over or switch to a lower version, if you have yet to pay, can clear all information and start over by following the steps below:
https://ttlc.intuit.com/replies/4248526

Attached is a list of the most common forms and the versions of TurboTax that support them.

1 Replies
Level 1
Jun 4, 2019 2:47:48 PM

If your return requires certain forms, it will prompt you to upgrade to the version capable of processing that form.
In order to start over or switch to a lower version, if you have yet to pay, can clear all information and start over by following the steps below:
https://ttlc.intuit.com/replies/4248526

Attached is a list of the most common forms and the versions of TurboTax that support them.