Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 13, 2025 3:52:19 PM

The only option TurboTax give me before filing my options is to enroll in Max benefits: https://photos.app.goo.gl/mdg2W3fQnGgsw7wa6

0 2 232
2 Replies
New Member
Apr 13, 2025 4:12:46 PM

Update:

 

Clicking continue will then get you to a non-consent form, make sure to click I don't agree. You'll have to do this multiple times until TurboTax finally files your return!!

Expert Alumni
Apr 13, 2025 4:59:29 PM

You are not required to enroll in MAX. It is an optional add-on package for any paid version of TurboTax Online. It offers a variety of benefits and personalized assistance after you file your taxes. 

 

You do not have to elect to add it. Try clearing your cache and cookies if the program does not allow you to proceed.

 

Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies.

 

You may also try using another browser.

 

Click here for What is MAX?

 

 

If you have additional information or questions regarding this, please return to Community and we would be glad to help.