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New Member
posted Apr 13, 2024 10:59:28 PM

the final step of 2023 turbotax dosn't work

I'm in the final step to efile my tax. However, it says my payment didn't go through and cannot efile my tax

 

what's wrong with turbox?

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1 Replies
Expert Alumni
Apr 15, 2024 1:44:33 PM

If you still experience the issue, please call Customer Service and tell them you have a "block payment issues, possibly due to billing or an invalid license" and the agent should be able to help you. Here is how you reach customer service:  Turbo Tax Customer Service