Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Apr 22, 2020 10:08:59 PM

The discount you emailed to me is not applying to my order. Received 4/17/20, valid thru 7/15/20, 20% off for Federal Returns. Clicked the email link, signed in, no deal?

Even logged out of everything, signed in to a private browser and followed the email link;  no discount shows on the order page.  This seems predatory, TurboTax...

0 1 281
1 Replies
Level 15
Apr 22, 2020 10:13:07 PM

This is mainly a user community forum.  You should speak to TurboTax Support before paying so they can troubleshoot.  Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days.

 

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Or use this contact form:
https://support.turbotax.intuit.com/contact