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New Member
posted Jun 5, 2019 2:21:17 PM

Tax Year Prior to 2020: Share my file with Agent how does this work

0 19 19708
19 Replies
New Member
Jun 5, 2019 2:21:19 PM

how do I share file with agent using desktop version

Not applicable
Jun 5, 2019 2:21:46 PM

Use the Online tab at the top of the TurboTax desktop screen. Wait until you're on the phone with an agent and give the six-digit code that will allow the agent to access the sanitized version of your return.

New Member
Jun 5, 2019 2:21:50 PM

how do i get 6 digit code

Level 9
Jun 6, 2019 4:19:40 AM

That allows you to get a token number to provide to the agent and once we get that token, we can access a copy of your return to view it. But the copy we get will not have any personal information on it, such as your SSN, address, names or any other personal data. That will be removed and we can only see number amounts entered. So you may be asked by an agent to "Share your file" if they are trying to assist you with an issue you have and need to look at the numbers on the return. 

New Member
Sep 17, 2019 9:03:39 AM

give a code to shear with agent

Level 15
Sep 17, 2019 9:28:08 AM

When you are talking to an agent they will walk you thru this process. 

Expert Alumni
Jan 9, 2020 11:43:55 AM

Send file to agent will create a file that masks all of your personally identifiable information and generates a code, that when given to a TurboTax phone or chat agent can allow them to better assist in troubleshooting certain issues that come up when you are working on your tax return in TurboTax.  Many items can be resolved by a phone or chat agent quickly without use of this tool but for some of the more complex items this file can be very handy!

 

If you have an issue that you feel would benefit from the use of this feature, just click on "Help" or "Live Help" in the upper right of your TurboTax screen and follow the prompts to connect you to the best team for your issue. 

New Member
Jan 26, 2020 3:08:31 PM

454550167

Level 15
Jan 27, 2020 7:44:58 AM

@guycrum30 The community system thought this was a SSN. I placed the token number back in this thread, please explain the product mishap you're experiencing so our teams can do more research. 

Intuit Alumni
Jan 27, 2020 8:51:38 AM

If you have an issue that you feel would benefit from the use of sharing your file with an agent, just click on "Help" or "Live Help" in the upper right of your TurboTax screen and follow the prompts to connect you to the best team for your issue. They will ask for the token number and walk you through the process to share your file.

New Member
Jan 31, 2020 8:14:09 AM

Need help

Intuit Alumni
Jan 31, 2020 12:04:25 PM

If you have an issue that you feel would benefit from the use of sharing your file with an agent, just click on "Help" or "Live Help" in the upper right of your TurboTax screen and follow the prompts to connect you to the best team for your issue. They will ask for the token number and walk you through the process to share your file.

New Member
Feb 17, 2020 11:08:25 AM

CD wont start in my computer. Windows 10

Expert Alumni
Feb 17, 2020 11:18:33 AM

Here's where you can find help for installing the TurboTax CD: How do I install the TurboTax software for Windows ...

Returning Member
Aug 28, 2020 7:59:50 AM

software

Level 15
Aug 28, 2020 8:07:26 AM


@edmovemore wrote:

software


Software is a statement.  Do you have a question?

New Member
Mar 28, 2021 4:13:02 PM

how do i enter 1099-nec

Level 10
Mar 28, 2021 4:52:36 PM

A 1099-NEC is for Non-employee compensation.  Enter it following these steps:

 

  • Federal
  • Wages and Income
  • Income from Form 1099-NEC
  • Enter the name of the person or company who paid you, the federal ID number and the amount in Box 1
  • Then enter the reason why you received the 1099-NEC
  • Answer the next question about the 1099-NEC and whether you have expenses to deduct

If this is associated with a business, select the business

  • If this was for a business, go to Self-employment income and expenses
  • Select the business, and then answer the questions until you get to 
  • OK. Let's get the deductions unique to your work
  • Check the box for any type of expense that you had
    Check less common expenses to see a complete list
  • Add any other income for the work
  • Add expenses for the work
  • Answer the questions and then run the audit assessment for the work

Does 1099-MISC or 1099-NEC mean I am self-employed?

 

 

New Member
Jul 20, 2022 11:40:17 AM

ok to share