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New Member
posted Feb 22, 2020 4:42:40 AM

Tax Year Prior to 2020: How do I get a receipt of my purchased order?

0 15 1962
15 Replies
Intuit Alumni
Feb 24, 2020 9:59:18 AM

Were you wanting a receipt for your purchase of TurboTax software, or a receipt for the TurboTax filing fee? Please respond back so that we can try to help.

New Member
Feb 27, 2020 7:28:54 PM

Yes where can I print out how much I paid to file my taxes?

 

Expert Alumni
Feb 27, 2020 7:52:48 PM

You should get a receipt of payment from TurboTax via your email.

New Member
Mar 9, 2022 1:53:46 PM

I'm wanting a refund for the fee i paid for through your services. 

Because of your faulty mistakes my refund has been on hold.  

The services i paid for should have been caught instead I'm in limbo with the IRS. 

This is extremely inconvenient for myself and my family. 

 

Intuit Alumni
Mar 9, 2022 2:33:47 PM

You may express your concerns to our support team  - contact details can be found here @Oates12345.

Returning Member
Mar 29, 2022 2:50:17 PM

I need to finish state tax

Expert Alumni
Mar 29, 2022 3:21:23 PM

Can you clarify what help you need to finish your state taxes?

 

@RG55

Level 1
Jan 31, 2023 12:47:02 PM

How do I get a receipt of my purchased order?

Intuit Alumni
Jan 31, 2023 1:04:12 PM

You should get a receipt of payment from TurboTax via your email.

 

Level 1
Feb 1, 2023 9:47:32 AM

I did not receive and email for the receipt of my purchased order ($105.00) could you please send it again

Intuit Alumni
Feb 1, 2023 10:23:56 AM

Community is a public forum, therefore, we do not have access to your personal information and are unable to send you a receipt.  You can view the fees you paid by following the steps in the below TurboTax Help Article. 

How do I review my fees in TurboTax Online?

@Bernardus34

Level 1
Mar 17, 2023 2:08:24 PM

Receipt for the software

Intuit Alumni
Mar 18, 2023 10:28:12 AM

Where did you purchase your TurboTax software?

@DAK1221 

Level 1
Apr 10, 2023 11:23:11 AM

Who can I contact to get refund on my Order Confirmation? I purchased TurboTax Desktop State Return $25, but my tax return did not go through. I encountered an error. 

 

So I repurchased and payed $193 for both my federal and state tax return. This one did go through. Who can I contact to get a refund on the $25 above? I greatly appreciate your help. 

 

Level 15
Apr 10, 2023 11:25:43 AM

@jhurtado323 You will have to contact TurboTax support for this issue.  Use the key words Billing Issue

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax