Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Feb 15, 2020 4:53:52 PM

Tax Year Prior to 2020: Do we have to pay turbo tax for the service if our refund went towards a back tax year owed?

0 3 524
3 Replies
Level 15
Feb 15, 2020 4:55:36 PM

Yes you do ... you used the service to prepare and file a return.  The fact that the refund was grabbed to pay a debt is immaterial. 

Level 1
Feb 19, 2020 6:57:12 AM

can you tell me how to pay our turbo tax bill...thank you for answering quickly...we want to stay on good standings

Expert Alumni
Feb 19, 2020 12:19:18 PM

TurboTax support will be able to help you. You can contact them here:  https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632