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posted Mar 28, 2025 9:54:49 AM

tax return rejected by IRS, the notice says once you open your return in turbo tax you should see the details of what needs to be fixed. I don't understand how to see that? as my return is saved on my desk top not online. how can i get assistance ?

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2 Replies
Level 15
Mar 28, 2025 10:05:03 AM

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead.

 

 What is the rejection code or rejection message? 

 

 If it was rejected for AGI—-your 2023 AGI might not be in the IRS system if you filed late.   Try using zero instead.

 

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

 

 

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

 

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

Level 1
Mar 28, 2025 10:08:22 AM

If the IRS rejected your turn because you have incomplete forms, you can find the incomplete forms 2 ways.  Either run "Review" (go to the Review tab) ago and have Turbo Tax take you to where the errors are or "View" your forms (go to the top most left black rectangular box).   Click "View" and choose "Forms".   Scroll down the forms and any form with an error has a red exclamation point next to it.  Open it and find the highlighted box which would either need an entry or a modification.