Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Jun 15, 2021 11:09:23 AM

switch to efile after choosing file by mail

I selected file by mail but when I click add state to switch back to file it is asking me to amend my return. I don't want to amend I just need to switch to file I have not mailed the return accidental selection. Add state is trying to get me to amend but I have not filed the return the steps say I should be able to switch to efile after choosing to add state but it is not showing the same process this year. 

0 1 272
1 Replies
Level 15
Jun 15, 2021 11:22:59 AM

Please use the following link to contact Customer Support for further assistance.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632