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Returning Member
posted Apr 25, 2020 8:47:41 AM

Still can’t input my information to get my stimulus package

Why can’t I input my information and see my stimulus it continually say my information doesn’t match on file . I can’t call or receive any information about the stimulus. 

0 3 331
3 Replies
Level 15
Apr 26, 2020 4:46:32 AM

type you address EXACTLY as it appears on your tax return.. Try ALL CAPS

social security number must have the dashes included XXX-XX-XXXX

date must have leading zeros if necessary (e,.g. April is "04" not "4')

Returning Member
May 2, 2020 3:20:11 PM

I’ve done that and still unable to access Get Payment on IRS 

Expert Alumni
May 5, 2020 10:35:57 AM

The Get My Payment tool will highlight the errors in red, and it will include a message about the errors. When you try to input your information, what is being highlighted in red?