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Level 2
posted Mar 3, 2025 1:56:17 PM

Signing on to Vangaurd Brokerage no continue button

I am trying to Sign on to Vangaurd Brokerage  using my document ID # from my vanguard documents

after putting in my document # (no spaces) does not turn on the "continue button"
I have checked - there are 11 characters in my input 
last year this is not an issue

0 2 512
2 Replies
Expert Alumni
Mar 3, 2025 2:02:53 PM

Does hitting the Enter key do anything?   Or try to zoom out the screen size, maybe reduce it to 70% to enable the Continue button to be visible...   See the link below for other suggestions.

 

Import Troubleshooting

Level 2
Mar 3, 2025 6:31:33 PM

The issue was 

the account number input box  

and the password input box on my iMac screen were basically white on white

with no contrasting box colors 

so I could not see 2 input boxes

i was entering the 1099R account id # in the first box and not seeing the second box for the following input