Show my refund so far feature stays at $0. Any way to change this?

The 0 will start to change once you start entering numbers (W2's, income,  etc.).    Hopefully,  as you enter your deductions & credits that number will rise.

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https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live