smh
If you already received your 2023 W-2 from your employer just enter it manually.
That's the page that's hung. smh
You could do that .....or.....if you have the W-2 or can see the W-2....you could key it in by hand in about two minutes.
https://ttlc.intuit.com/questions/2588751-why-can-t-i-import-my-w-2