ShippingInfoModel.zip(value: ) size must be between 2 and 14; shippingInfoModel.state(value: ) size must be between 2 and 2;
when I try to pay with my credit card, I got the following error message: shippingInfoModel.zip(value: ) size must be between 2 and 14; shippingInfoModel.state(value: ) size must be between 2 and 2;
02843
2 Replies
TrudyG
New Member
Jun 7, 2019 3:07:16 PM
This
error seems to happen when you have a foreign address. Here's how to fix
it
Change your address
in the Personal Info section to a US address (don't file yet)
Pay your
TurboTax fees
Then go back to
Personal Info section and change your address back to your current mailing
address
Only file your
return after changing the address back to your current mailing address
I have been a customer of TurboTax for over 20 years! This error showed up -- 3 YEARS AGO! -- and has still NOT BEEN FIXED! I have to deal with this EVERY YEAR... Shame on you Intuit...