Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 23, 2025 4:02:02 PM

Service Code not reflected in bill

Good Afternoon,

 

I had a pleasant conversation with, Gordon, who offered me a service code, based on some pricing issues I had.

 

I entered the service code and received a message that implied it would be reflected in my bill.  Though, I could not see the discount, I assumed it would be reflected.  I even entered the code twice and got the same message both times.

 

Sadly, the 10% discount was not reflected in my final price.

 

Please help.

0 1 892
1 Replies
Expert Alumni
Mar 23, 2025 7:33:20 PM

For billing issues, you will need to contact TurboTax customer support.  Please see How do I contact TurboTax?