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New Member
posted Jun 7, 2019 4:10:30 PM

Received and email from IDnotify that my email account may have been compromised. Is IDnotify part of TurboTax network?

Was advised to change my email password from IDnotify, should I do this?

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12 Replies
Level 1
Jun 7, 2019 4:10:32 PM
New Member
Mar 3, 2020 7:19:26 AM

Hi I file my taxes but I’m still waiting for email code

Intuit Alumni
Mar 3, 2020 5:59:07 PM

Can you provide more information as to what email code you are referring to?

New Member
May 6, 2020 10:15:07 AM

I received this email as well. That IDnotify had detected suspicious activity involving my personal information. The details of the sender was [email address removed] Seemed legit, so i clicked on the link and logged into my intuit turbo tax account and logged in. Then the screen blipped and asked if I wanted to log out. No mention or explanation of the supposed suspicious activity. Little concerned now. 

Returning Member
Apr 6, 2021 7:41:08 PM

I also have the same question. What should I do?

Intuit Alumni
Apr 7, 2021 9:14:02 AM

Please visit the TurboTax Help article below for information regarding the relationship between IDnotify and TurboTax.

 

Who is IDnotify and what is their relationship to TurboTax?

New Member
Jul 29, 2022 1:17:48 PM

I received an email from IDnotify saying my email address had been found on the Dark Web. Don't know if the message was really from you. If it was what should I do about it?

Level 15
Jul 29, 2022 1:32:54 PM


@Mayisoot wrote:

I received an email from IDnotify saying my email address had been found on the Dark Web. Don't know if the message was really from you. If it was what should I do about it?


IDnotify is not part of TurboTax.

See this TurboTax support FAQ for IDnotify - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/sign-idnotify/L33FBujy5_US_en_US?uid=l66x8808

Level 2
Jan 25, 2023 8:30:19 AM

It seems pretty obvious that TT does not want to address this issue. It makes it look like IDnotify is just a gimmick. 

New Member
Jun 7, 2023 3:32:45 PM

received an email from IDnotify stating my email may have been on black web

Level 15
Jun 7, 2023 4:20:04 PM


@grandmaV2015 wrote:

received an email from IDnotify stating my email may have been on black web


See this - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/sign-idnotify/L33FBujy5_US_en_US

New Member
May 8, 2024 1:48:33 PM

Yes, of course, it is preferable to change the password at the email