Purchased Turbotax Home & Business, but when I install and open it, it's Deluxe.

HELP! Have used TurboTax Deluxe in the past, but am now married and we both have w-2's, 1099's plus freelance income. When installing Home & Business version, it instructs me to uninstall previous versions which I did, but when I launch the download, TT Deluxe opens. What can I do?

1907

Level 15

Mar 8, 2024 2:05:47 PM

Did you already install Deluxe 2023 program? Try this, an Employee said….. With TurboTax desktop open:

Select Help in the upper left corner
Move your cursor down to Switch product
Select H&B or Activate new product
Follow the onscreen prompts

Level 2

Mar 8, 2024 2:26:29 PM

YAY!!! VolvoGirl, I LOVE YOU!

Seriously, thank you. I've spent the better part of 2 days trying to make this work.

Appreciate your help more than I can express.

Deborah

Level 2

Mar 8, 2024 2:28:33 PM

Thank you, thank you, thank you, VolvoGirl.

You saved my sanity today.

All my best,

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Purchased Turbotax Home & Business, but when I install and open it, it's Deluxe.