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Returning Member
posted Apr 6, 2025 12:27:53 PM

Problem e-filing

I've already paid my Fed and State taxes due online.  Now I'm trying to e-file my tax returns.  I've opted for mailing in my payments, but I can't get past the "How would you like to pay?".. "Credit card or Federal Refund". 

 

I tried "Pay with a Federal Refund", but it kicks me out saying I don't have a refund coming. 

 

How do I get around this issue?

0 4 687
4 Replies
Expert Alumni
Apr 6, 2025 12:31:51 PM

If your trying to pay TurboTax fees you can contact the TurboTax Support Phone Number

If your trying to pay the IRS IRS Payment options

Level 15
Apr 6, 2025 12:32:04 PM

Tell the software you will mail a check.   TT never knows how, when or even if you actually pay your tax due.

Returning Member
Apr 6, 2025 8:48:54 PM

I did just that.  I selected that I was going to mail my tax due.

 

For no other reason than I don't know what else to do, I will close TT and recycle my computer.  Then try again using the "mail in" selection.

 

I wouldn't have thought this would be an issue with this software.

Returning Member
Apr 8, 2025 5:45:16 AM

Okay, my bad...

 

What I misinterpreted what TurboTax was asking for my credit card/bank account info for payment of my state tax filing fee.

 

Too many hours dealing with our tax system labyrinth.

 

Problem solved.