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New Member
posted Jun 4, 2019 3:46:24 PM

Please, help me with my turbotax 2014 & 2015 downloads that will not open on my Mac Pc? Or can I get the CD's, they worked in the past?

0 13 1946
1 Best answer
Level 15
Jun 4, 2019 3:46:38 PM

See above discussion.

13 Replies
Level 15
Jun 4, 2019 3:46:25 PM

You shouldn't need CDs.  You can probably correct this situation.   If it's not solved with the info below, we can get a Mac user to assist you.

What happens when you try?   What do you mean by "download won't open"?  Do you mean that nothing happens when you double-click the installation file?    Or do you mean that you installed the program OK, but nothing happens when you try to launch the program?  Does the TurboTax checkmark icon bounce in the system tray  a few times and disappears?

Is this how you tried to install?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901272-how-do-i-install-the-turbotax-software-for-mac">https://ttlc.intuit.com/questions/1901272-how-do-i-install-the-turbotax-software-for-mac</a>
After installing, empty the Trash, and restart your computer.
Launch TurboTax and let it autoupdate.

Or is this your issue?  It looks like you are using OS X 10.9.5.   When trying to open TurboTax after installation, does the TurboTax "checkmark" icon bounce a few times before disappearing from the system tray?  i.e., are you experiencing the problem addressed in the FAQ below?  If so, try the steps in the first half of the solution to temporarily adjust your security settings.   Once your programs are working, you can restore the security settings.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2899293-turbotax-for-mac-icon-disappears-when-attempting-to-launch-program">https://ttlc.intuit.com/questions/2899293-turbotax-for-mac-icon-disappears-when-attempting-to-launch-program</a>

Level 15
Jun 4, 2019 3:46:26 PM

Did you buy Mac downloads, or did you buy Windows downloads by mistake? The CDs work for both Mac and Windows, but there are different downloads for Mac and Windows. When you buy a download, you have to select the download for the Mac.

Level 15
Jun 4, 2019 3:46:28 PM

Glad you guys got this. I've never heard of a MAC PC. Either it's a MAC or it's a PC. 🙂

New Member
Jun 4, 2019 3:46:29 PM

Yes I have a MAC and the ALIEN  PC

New Member
Jun 4, 2019 3:46:30 PM

Yes I have a MAC and an ALIEN  PC

New Member
Jun 4, 2019 3:46:32 PM

Yes, I actually purchased the MAC versions for TurboTax 2014 and 2015.

New Member
Jun 4, 2019 3:46:33 PM

As for as the checkmark, the Icon ... the only ones on the bar (bottom of screen are for TurboTax 2012 and 2013. When I double click on the ICON for 2014, it tells me to drag TurboTax to Applications. I do that but when i go to applications TurboTax 2014 is not there and no 2012 & 2013 aren't their either.

New Member
Jun 4, 2019 3:46:34 PM

Do you mean that nothing happens when you double-click the installation file?   Right! Nothing happen. i'll try it again.

New Member
Jun 4, 2019 3:46:36 PM

Oh, “THANK YOU” so much. I retried the drag directly into APPLICATION, the icon bounced on the bar AND it’s OPEN  Thank you! I’ll do the same with 2015.

Level 15
Jun 4, 2019 3:46:37 PM

You're welcome.  Good luck.

Level 15
Jun 4, 2019 3:46:38 PM

See above discussion.

New Member
Jun 26, 2019 9:57:06 AM

I need help printing my 2014 tax and Georgia tax returns.

 

 

New Member
Jun 26, 2019 9:58:02 AM

I can't find them and therefore can't print them.