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New Member
posted Jun 1, 2019 3:32:25 PM

Phone number where i can talk to a live person

The rental home we sold in 2018 was NOT our primary home.  I mentioned in the upfront that we sold our rental home. TurboTax did not ask me to enter information about the sell of the home.  Please help!!!

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3 Replies
New Member
Jun 1, 2019 3:32:27 PM

TurboTax has made it extremely difficult to contact them.  The application mistakenly directed me to mail in my Virginia State Income tax even after I had paid for the electronic TurboTax Version.  I called Virginia and they told me that they did accept returns electronically and that TurboTax had directed me to fill out the wrong non-resident form.  If TurboTax will not make it easier to contact them as they have been in the past I will seriously look at switching my tax application.  Good luck in finding a number to speak to a TurboTax representative.

New Member
Jun 23, 2020 2:07:59 PM

Now I am having trouble with an amended return and still cannot contact a Turbo Tax helper by phone.  The Turbo Tax computed that I owed California $306 when I am not a California resident and all of the income was from a Washington State business that I am in.  I really need phone help from a Turbo Tax person to  resolve this issue.

 

Expert Alumni
Jun 23, 2020 8:07:18 PM

Take a look at the following TurboTax article for information about how to contact us by phone:   What is the TurboTax phone number?

 

 

@psmiley1945