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New Member
posted Nov 22, 2024 5:33:18 PM

Overbilled

I ordered TurboTax Business (basic) on 11/8/24. I was charged twice on the 8th, then once again on the 11/12/24. Please credit my Visa for theis overcharge.  [email address removed] 

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1 Replies
Level 15
Nov 22, 2024 5:54:20 PM

No one on this forum can assist with a billing issue.  You will need to contact TurboTax support for assistance.

Support is open from 5am to 5pm Pacific time, Monday thru Friday.  Use the key words Billing Issue

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax