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New Member
posted Mar 23, 2021 7:45:29 PM

Once you register your tax return, or pay any TurboTax fees, we can no longer clear and start over. Registered? What does this mean? I want to clear and start over.

What does Registered mean?  I finished my return but need to make changes or start over.  What to do?

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2 Replies
Level 15
Mar 23, 2021 7:51:22 PM

If it won't let you clear and start over you can try to change it.  Click on Add a State to let you back into your return. 

 

Or if it doesn't let you clear and you haven't paid or filed you could just start a new account.  Online is only good for 1 return per account.  But you can use the same email address for 5 accounts.   How to start another return in the Online version

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596

New Member
Mar 23, 2021 8:34:17 PM

I tried backing into the program but it tells me that I have to wait for 1040X to amend.  I used the free app to do my dtr ' n laws return but wanted to go back in and make a state change and put refund on a card rather than print and mail.  Then it went into all the "no changes after registering" so i just figured I'd clear and start over. 

Thank you for your reply and suggestions.  I will open another account and start from scratch.  Again, thanks for helping a newbie.